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Two outstanding programs offered together-- creating a flexible educational experience that can be customized to meet the specific needs of advanced service technicians.  Select the option that works for you:

Today’s pool and spa service professional is a safety specialist, a water chemistry guru, an expert equipment troubleshooter, an avid employee advocate and a customer service genius. In this fast moving environment, it’s not enough to do what you did last year. In our hyper-competitive industry, you have always got to be on top of your game!  This year, APSP will combine two exciting learning experiences, the CSP Certified Service Professional Exam Prep Course, which helps to prepare candidates for the highest level professional certification in the pool & spa service industry, and the Technical Service Institute, our advanced seminar program designed to help service professionals stay abreast of the latest advances in the pool and spa industry.

Are you ready to seriously advance your Service Business?
Do you want to bring recognition to your company as one focused on employing staff of the highest caliber? 

You can accomplish these goals by earning your Certified Service Professional (CSP) credential in conjunction with attending the APSP Technical Service Institute. 
 
Advanced Training for Pool Service Providers
The Technical Services Institute is an information-packed, two-day program of 11 seminars for pool and spa service technicians and company owners, covering a variety of topics that will give you the tools you need to take your business to the next level of success. The seminar schedule is listed below and features instructors who will share their expertise in everything from handling staining issues, to salt water chlorine generation, to an in-depth examination of several start-up procedures. And it’s capped off with an amazing behind-the-scenes tour of the Mandalay Bay Shark Reef. Sponsored by the APSP Service Council, this unique schedule of seminars has been crafted by your industry colleagues to push your technical expertise to a higher level and make you the “go-to” solutions expert in your market.

Technical Service Institute and CSP Prep Course/Exam
You may register to take just the Technical Services Institute as part of your EXPO registration OR you may opt to combine attending the Institute with sitting for the CSP Certified Service  Professional exam.  This is a terrific opportunity to raise your professional profile in your market and set yourself apart from the competition.  Please be aware that you must qualify to take the CSP exam and the program requirements are fully outlined and explained in the APSP CSP Application Package.  Download the application package now to get all the specifics about the exam, including sample questions and study tips, as well as the application form.  Essentially, to qualify to sit for the exam you must have 5 or more years of pool/spa industry experience and document a minimum of 24 hours of continuing education credits accumulated over the past 3 years.  SPECIAL NOTE:  If you attend the CSP instructor-led exam prep course (5 hours) and the Technical Services Institute (16 hours), those hours can be counted as 21 hours toward your 24 hour continuing education requirement.  This is a unique opportunity to qualify using CE credits earned immediately!

If you need more information about the CSP certification program or the application process, please call the APSP Career Institute at 703-838-0083, ext. 274 or email jheinz@apsp.org.

Advance study of the APSP Service Tech Manual, 4th Edition is important for those taking the CSP exam, so register as early as possible in order to receive your manual.  Once earned, your CSP credential will place you among a select group of experts who have distinguished themselves by having achieved the highest level of professional certification in the industry.
   
By attending the CSP Prep Course and the Technical Service Institute together, you will receive:

• The new APSP Service Tech Manual, 4th Edition package
• Expert instructor-led exam review for the CSP exam and credentialing fees
• Cutting edge technical seminars that will enhance your business and help you deliver effective results for your clients
• APSP membership [if you are not already a member]

There is simply no better investment in your future, and no better way to challenge yourself to become a true industry professional.

Click on the Seminar & Event Search page for a complete list of details.

Cameras, Cell Phones and Pagers
Cell phone, still or video photography on the show floor is strictly prohibited. No cell phones or pagers may be used during seminars.    

Solicitation of business by anyone who is not an official show exhibitor is strictly prohibited.  Show Management takes this matter very seriously, and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.