Exhibitor Service Manual
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The Exhibitor Service Manual (ESM) is an exhibitors official guide to the show and is available within the CONNECT Portal. The ESM is designed to help exhibiting companies plan all details of their booth from ordering items to detailed deadline reminders.
What’s included in the ESM?
• General Show Information
• Promotional Opportunities
• Show Regulations
• Decorator Services
• Shipping and Material Handling Information
• Labor
• Exhibitor Appointed Contractors
• Utilities
• Official Show Vendors
• Badge & Registration Information
• Hotel and Travel Information
• Additional Services
Where can I find the ESM?
The ESM is password protected and housed within the CONNECT Portal. This will allow you to sign in just ONCE with your eCode and have access to everything! This will also streamline the purchasing process with Freeman and other vendors so you will be recognized within their sites without having to sign-in again.
Why is the ESM password protected?
The password protected ESM provides exhibitiors with a single sign-on solution that allows for easier exhibit planning. Simply stated, once you are signed in to the ESM, you are connected to Freeman online and other vendors to complete and finalize all your purchasing and planning needs.
Who has access to the ESM?
Confirmed exhibitors as well as designated EACs have access to the Exhibitor Service Manual.
How do I sign in?
You can sign in to the ESM through 
or you can go directly to the Exhibitor Service Manual.
Solicitation of business by anyone who is not an official show exhibitor is strictly prohibited. Show Management takes this matter very seriously, and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.
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